Tracking Information Available When It Arrives in Your Country
Track Shipment Status Using Your Order Number
How to Track Using Tracking ID Number
Enter your tracking number below, click the Track button, and select one of the following options for the latest tracking updates. None of our shipments require a signature upon delivery. Your package will be left where it’s safe to do so. We will attempt to deliver your package to your mailbox.
- If your order has an FR suffix (LKxxxxxxxxxFR), please track it directly on the Asendia website. It will appear on the USPS website only when it arrives in the US. Packages shipped via Asendia pass through US Customs easily. However, they may not have real-time tracking updates. The standard route for this shipping option is Singapore to the USA via a sorting hub in France.
- If your order has an EA suffix (RRxxxxxxxxxAE), please track it directly on the 17Track website;
- If your order is to the USA, check USPS Tracking first (LKxxxxxxxxxFR, LPxxxxxxxxxIN, RRxxxxxxxxxAE, or LTxxxxxxxxxSG).
- If your order has an SG suffix (LPxxxxxxxxxSG), please track it directly on the SingPost website;
- If your order has an IN suffix (EAxxxxxxxxxIN or RMxxxxxxxxxIN), please track it directly on the India Post website. If your order is to the UK, check Royal Mail first;
- If your order has an CH suffix (LPxxxxxxxxxCH), please track it directly on the Swiss Post website;
- Once your order is in-country, please use your local governmental postal service for the best tracking updates. Additionally, you can track all of your shipments at 17Track.
Most Common Shipment Tracking Problems
Problems With Tracking?
We will send your tracking information by confirmation email within 48-72 hours after you place your order. Please note that order information may not be available until your shipment has reached the destination country. You may receive a “Pending” or “Tracking does not exist” notification. Please allow 5 to 7 business days after you receive shipping confirmation to track your shipment.
Unsuccessful Delivery Attempt
If you receive notice from your local postal carrier (Royal Mail, USPS, Australian Post) of a failed delivery attempt, please contact your local carrier. Your local carrier can assist you in scheduling a redelivery attempt or a pickup at your local carrier. Packages not claimed within 5 days are returned to the sender. If your package is not delivered and you have contacted your local carrier, please contact our support team. We will assist you in locating your package and scheduling a reshipment if necessary.
Packaging Details
Your privacy is important to us, and our packaging reflects that. Your order will be sent in a plain box or padded envelope. Required customs declaration attached to your order will be designated as health supplements, which isn't questioned in 99.9% of our shipments. If for some reason your package fails to clear customs and is destroyed, we will reship at no cost to you.
DISCREET
Your Tracking ID Number
You will receive an email containing your tracking ID number 1-3 days after your order is placed. Tracking will be available as soon as your shipment arrives in its destination country.
Notifications on Delivery
You will receive tracking notifications by email. If your package remains in customs for over 7 business days, please contact our customer support team.
Clearing Customs
If you are an overseas customer, your order will proceed through customs. Clearance through customs may take up to 7 business days.
How to Track Orders from FreeModainil
Use the tracking ID number provided in the email confirmation to track your shipment on our website. If you haven't received the email confirmation, check your spam folder.
Check Local Postal Provider Websites for Updates on Tracking
For the most up to date tracking information for our shipments from Singapore or India, check your local postal carrier website. Your tracking information will become available when your package arrives at the destination country.
The customer service and tracking information is 100 percent. There is no need to worry or be hesitant of the purchase. The people at FreeModafinil really take care of you. Thank you!
A+
Peter L.
Product purchase was hassle-free, received confirmation within a day along with tracking details. Shipping took just over two weeks but that is to be expected under current circumstances. Would recommend.
Overall Very Good
Jordan P.
Great products with easy tracking and discreet packaging. Ordering from this site from now on.
Satisfied Customer, 100% Legit!!!
Courtney M.
Great Customer Service, tracking from start to finish, speedy delivery!
Excellent Service from Start to Finish
David M.
Shipping FAQ
We offer a 100% delivery guarantee to the US, Australia, and the United Kingdom. We now offer Express Mail Service, the fastest shipping option available. Express Mail requires a signature at the time of delivery. If you want to avoid the signature requirement, choose Registered Airmail, but understand that this shipping method can take more time.
The Content Below Is for Google Search Benefit
After a successful checkout, we will email you a tracking number in 3 business days after your package has been shipped. Please check your inbox or SPAM folder in your email for order confirmation and/or tracking number.
What you can do next:
Step 1: Go to the USPS website (for USA orders) or use our own Aftership tracking tool (worldwide).
Step 2: With any choice from our tracking tools, input your tracking number (e.g. EMXXYXXYXYXIN)
Step 3: Using a valid tracking number, you will get tracking results. See from USPS how it works.
Please note that parcel shipments sent via Regular Airmail (RMXXXYYXXXXIN) can NOT be tracked and DO NOT require a signature.
After getting your tracking number, you will receive email and SMS tracking notifications of your parcel via Aftership – one of the most advanced parcel tracking services in the realms of the online pharmacy industry. Please note that parcel tracking information is generally available within 3-4 days after your package is shipped.
Our shipping time varies depending on your country-specific customs laws & procedures. The shipping time includes two delivery options:
- for Express delivery, it takes 7-10 business days for orders delivered to the USA, the UK, & Australia. Standard delivery to these countries takes 10-18 business days;
- orders delivered to other countries can use Express delivery which takes 10-21 business days or standard delivery which usually takes 10-30 days.
FYI: It’s very important to note that for every country, customs clearance is an obligatory procedure done for all the goods crossing a border between countries. Usually, goods clearance takes about 1-2 business days but sometimes, it may delay taking up to 7 business days. Due to this custom delay, you may experience an unexpected delay in receiving your items at the intended time.
As part of our e-pharmacy operation & customer-relation to ensure we serve you best, we take the necessary effort to ensure all parcels made from our drugstore pass through customs without issue (normally, 99.5% of our parcels go through the US, the UK, and Australia customs smoothly).
Take note that individual countries have different criteria in how they operate in customs with the goods they receive. It can be rare but in the unlikely event of your parcel gets lost or stuck at Customs for more than 2 weeks, we communicate with you and if the reason of your parcel being held is beyond our control, and upon your decision, we will either reship your parcel for free or give you a full refund if preferred.
If making bulk orders from our e-pharmacy, there is no need to worry about it being held at customs. We normally split bulk orders or those in large quantities (for example, an order of 500 pills) into several packages (we separate 300 tabs for each package) and ship them separately every 3-5 business days to avoid any issues at country-specific customs.
Note: Our products are sourced from approved manufacturers. So don’t fret or worry in case of any failed or delayed delivery. Have peace of mind knowing that we constantly track all buyer orders and if for any reason your order doesn’t reach you within 30 days, communicate with us.
We strive to smoothly get your parcel to reach you in time. Happy shopping with us! For any reason, if you have urgent questions or comments, visit our shipping FAQ page or feel free to contact us.
